Reference

Terms and Conditions That Govern Your 22phcom Account

These terms set out what you agree to when you open and use your 22phcom account, including how we handle deposits via GCash, Maya, and InstaPay, how withdrawals are verified, and what conduct is expected.

Applies to all account holdersGCash, Maya, InstaPay coveredPhilippines-eligible accounts onlyUpdated terms take effect on postingContact support for any clause questions
22phcom Terms and Conditions That Govern Your 22phcom Account
HOW WE OPERATE

What We Do to Keep Your Account Secure

We hold ourselves to clear operational standards across data handling, wallet security, and account access — here is how those standards work in practice.

Data Handling

We collect only what is needed to run your account — your registered mobile number, e-wallet details, and session activity. We do not sell this data to third parties.

Account Security

Every login on 22phcom is protected by OTP verification sent to your registered number. If your number changes, update it through account settings before initiating any GCash or Maya withdrawal.

Retention and Deletion

We retain your account records as required under applicable rules. If you want your data reviewed or removed, submit a written request through the support email and we will respond with next steps.

Requesting Changes

To update registered details — including the Maya or InstaPay account linked for withdrawals — you must verify your identity through our support team before any change is applied.

REACH OUR TEAM

How to Reach Us About These Terms

Live Chat Open the chat widget from any page on 22phcom. Our support team handles terms questions, account holds, and wallet verification queries directly through chat.
Email Support Send detailed questions or formal term-related disputes to our support email. We respond to account and policy queries in the order they are received.
Account Help Page Your account settings page includes a direct link to our current terms document and a form to flag specific clauses you want clarified by the team.

Questions We Hear Most About These Terms

If you have a question about how these terms apply to your account, the answers below cover the situations our account holders ask about most often.

Yes. Every transaction through your registered GCash, Maya, or InstaPay wallet is covered by these terms. Transactions are treated as authorised the moment they are confirmed on your account.

The updated terms take effect on the date they are posted at 22phcom. Continuing to use your account after that date means you accept the new version — check the page regularly to stay current.

You can raise a concern via live chat or support email. We will clarify how the clause applies to your situation. If you do not accept the terms, you should stop using the account and contact us about closure.

Accounts are open to individuals who meet the legal age requirement under Philippine law and are accessing the platform in a jurisdiction where this activity is permitted by local law.

We may place a temporary hold on your account and contact you via your registered mobile number. Notify us through live chat immediately if you believe unauthorised access has occurred.

Send a written request to our support email from the address linked to your account. We will confirm receipt and walk you through the process, including any identity verification steps required.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.